How do I return or exchange an item?
Returns will be accepted on items if defective within 72 hours. Items containing batteries are warrantied for 7 days for defects. Noticeable wear and tear or damage to these battery items will not be an acceptable return. This is strictly enforced. Please contact us at customer.service@smarter-vapor.com to arrange an RMA. Customer is responsible for return shipping. Under no circumstances will returns be accepted on any used / unused liquid or cartomizers.
Exchanges can be made for unopened bottles of liquid and complete 5-pack cartomizers with all foil still intact. No opened bottles of liquid or partially opened cartomizers will be accepted for returns or exchange. Customer is responsible for shipping. If you need immediate assistance we can be reached at (813)400-ECIG.
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